Privacy Policy
Last updated: May 20, 2026
True North Digital Network Inc. (“True North Digital Network Inc.”, “we”, “us” or “our”) operates MuskokaEats.ca (“Website” or “Service”). We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”).
This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the Website, and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Table of contents
- Collection of Personal Information
- Sourcing of Business Directory Data
- Use and Processing of Collected Information
- Disclosure and Third-Party Links
- Retention and Security of Information
- Canadian Privacy Rights (PIPEDA Compliance)
- Cookies and Data Analytics
- Privacy of Children
- Changes and Amendments
- Acceptance of this Policy
- Contacting us
1. Collection of Personal Information
You can access and use the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual.
However, if you choose to interact with certain features on the Website—specifically our business opt-out, correction, or contact forms—you may be asked to voluntarily provide certain Personal Information. This information may include:
Your name
Your contact information (such as email address or phone number)
Your business name
Your relationship to the business (owner, manager, or authorized representative)
2. Sourcing of Business Directory Data
Business information displayed in our directory (including restaurant names, addresses, phone numbers, and operational hours) is sourced entirely from publicly available third-party data, specifically Google Business Profiles. We do not collect, harvest, or store any personal or private individual consumer data from these public business profiles.
3. Use and Processing of Collected Information
True North Digital Network Inc. acts as both a data controller and a data processor when handling Personal Information. Any information you voluntarily submit through our forms is used strictly for the following purposes:
To process, verify, and complete your business removal or correction requests.
To respond to direct inquiries and offer administrative support.
To enforce our website terms, disclaimers, and policies.
To protect the website from abuse, automated spam, or malicious users.
We maintain a strict zero-spam policy. We do not sell, rent, share, or distribute your personal contact information to any third parties for marketing or commercial purposes.
4. Disclosure and Third-Party Links
We will share your information only with trusted service providers (such as our website hosting and cloud storage providers) who assist us in operating the Website and who agree to keep this information confidential. We may also disclose your Personal Information if required to do so by law, such as to comply with a subpoena, or when we believe in good faith that disclosure is necessary to protect our rights or corporate safety.
Our directory listings contain links to external platforms, specifically Google Maps. Once you click these links and leave our Website, we have no control over and assume no responsibility for the privacy practices or cookie collection of those third-party platforms. We encourage you to review Google’s privacy policy directly.
5. Retention and Security of Information
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We retain form submission logs (such as completed opt-out records) only for the period necessary to fulfill administrative tracking and verify compliance with your request, or as required by law. While we maintain reasonable technical and physical safeguards, no data transmission over the Internet can be guaranteed 100% secure.
6. Canadian Privacy Rights (PIPEDA Compliance)
As an Ontario-based entity, we fully comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a resident of Canada, you have the following explicit rights regarding your data:
Right to Access: You have the right to request a copy of any personal information we hold about you.
Right to Correct: You have the right to challenge the accuracy of and request corrections to your information.
Right to Withdraw Consent: You may withdraw your consent for us to hold your contact information at any time, subject to legal limitations.
To exercise any of these rights, please contact us using the details provided below. Note that we may ask you to verify your identity before responding to such requests.
7. Cookies and Data Analytics
MuskokaEats.ca may use basic, functional cookies to support core site features, such as remembering your regional search filters or sorting choices. We may also utilize third-party analytics tools (such as privacy-compliant analytics) to monitor general website traffic and performance. These analytics tools only compile aggregate statistical reports (such as total page views) and do not track, collect, or associate any personally identifiable information with individual visitors. You can manage cookie preferences at any time through your browser settings.
8. Privacy of Children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18, please do not submit any Personal Information through our forms. If you believe a minor has provided us with personal data, please contact us immediately so we can permanently delete it.
9. Changes and Amendments
We reserve the right to modify this Policy at any time at our discretion. When we do, we will update the “Last updated” date at the top of this page. Any updated version will be effective immediately upon posting. Your continued use of the Website after that date constitutes your consent to those changes.
10. Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by these terms, you are not authorized to use the Website or its forms.
11. Contacting us
If you have any questions, concerns, or complaints regarding this Policy, or if you wish to exercise your rights regarding your personal data, you may reach us at:
Email: hello@tndn.ca
Web Form: muskokaeats.ca
This document was last updated on May 20, 2026.